About Us | Well iQ

Our Mission

Well iQ is committed to improving patient experience and caregiver engagement by providing real-time feedback at every touchpoint of the care experience.

We strive to amplify the patient voice and improve the quality of care and healthcare outcomes. Our mission unifies our team in the goal of providing innovative healthcare solutions for patients, providers, and staff.

Our mission is carried out across the continuum of care in collaboration with partners from healthcare organizations and networks to advance the ability to provide personalized patient care, which is the future of healthcare.

Our Values

We will win if we build relationships with our clients

Every visit a patient should have the opportunity to provide feedback

Patients will provide feedback if given the opportunity

Patient surveys should be easy to understand and to be completed

Reporting on patient data should be simple

Make staff recognition easy

Accountability is part of the patient experience

“Well iQ has engaged our staff and improved our public ratings over 60% in a single month."

Dr. Gene Ma

CEO, WorkPartners OHS

“Online reviews, positive ones, are essential in this era, and Well iQ has helped us move our practice into 2022-level professionalism. Now, instead of wondering how we are doing, we KNOW how we are doing at every step of the patient journey”

Dr. Nicholas Violante

Orthopaedic Surgeon, Excelsior Orthopaedics