Well iQ surveys facilitate patients to easily select behavioral endorsement badges for each staff member they encounter, as well as leave written feedback.
Based on appointment type, Well iQ surveys include the names and pictures of employees in all patient-facing departments. This promotes feedback on the entire patient journey and each staff member impacting that experience.
Providing the practice with performance evaluating data from the patient perspective.
A host of reporting options exist in the administrative dashboard. Reports may be used to analyze staff by department, and gauge what behaviors matter most to the patient. This data can be used to inform recruiting, training and retention focuses, as well as drive accountability and transparency.
Recognizing and Rewarding your employees is a tried and true way to increase retention.
Well iQ surveys give you a way to do that without relying solely on subjective feedback from those who may be indirect stakeholders at best. Reports can be used to rank employees along behavioral lines and celebrate their efforts, which creates pride, accountability and organizational focus.
Get the flexibility of our software subscription based pricing - which you can choose to pay annually or monthly.
Our subscription fee is based on a per-provider price and the size of your practice. It covers all integration costs, surveys sent and includes unlimited access to the Administrative Dashboard and reporting for the duration of your contract, so there are never questions or surprises down the road.