athenahealth Integration: We have recently completed a full integration with athenahealth.

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Employee Engagement Software

The employee-patient bond is essential to creating positive healthcare outcomes and employee engagement. Strengthening and measuring this bond empowers staff to embrace their role in improving it. When organizations implement a systemic way of doing this, tangible benefits result- including: increased employee morale, accountability, and retention.
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Powerful Dashboard

Tangible Staff Performance

When you capture feedback for every touchpoint on the patient journey, you are provided with tangible insights on that journey and can quantify and recognize those efforts.
Powerful Dashboard

Improve Staff Retention

Well iQ makes it easy to recognize and reward your staff for doing their job well. Quickly understand what behaviors your staff are known for and celebrate them for it.
Powerful Dashboard

Engaged Staff Members

When patients have the ability to give feedback on their care, all staff members become more engaged as they love receiving recognition for the amazing work they do each day.
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Strengthen The Employee-Patient Bond

Improving employee engagement can starts with measuring the strength of the employee-patient bond.

Patient Feedback on Staff Performance

Well iQ surveys facilitate patients to easily select behavioral endorsement badges for each staff member they encounter, as well as leave written feedback.

Based on appointment type, Well iQ surveys include the names and pictures of employees in all patient-facing departments. This promotes feedback on the entire patient journey and each staff member impacting that experience.

Patient Feedback on Staff Performance

Simplified Reporting on Employee Behaviors

Providing the practice with performance evaluating data from the patient perspective.

A host of reporting options exist in the administrative dashboard. Reports may be used to analyze staff by department, and gauge what behaviors matter most to the patient. This data can be used to inform recruiting, training and retention focuses, as well as drive accountability and transparency.

Simplified Reporting on Employee Behaviors

Create Recognition and Reward Programs

Recognizing and Rewarding your employees is a tried and true way to increase retention.

Well iQ surveys give you a way to do that without relying solely on subjective feedback from those who may be indirect stakeholders at best. Reports can be used to rank employees along behavioral lines and celebrate their efforts, which creates pride, accountability and organizational focus.

Create Recognition and Reward Programs

More Features You Will Love

For healthcare organizations focused on patient experience innovation, Well iQ is the leader in patient, provider, and staff engagement that delivers actionable insights with real-time data collection.
Powerful Dashboard

Powerful Dashboard

Quickly identify your most engaged staff to recognize and reward them.
Real-time Responses

Real-time Responses

View written feedback and address any issues that may arise in real-time.
Reporting and Analytics

Reporting and Analytics

Choose from several detailed reports to analyze your data as it comes in.
Native Integrations

Native Integrations

Automate the process for receiving patient feedback with our native integration.
One-click SMS Surveys

One-click SMS Surveys

Send surveys that patients can easily access with a single click.
Language Option

Language Option

Choose your preferred language as we are completely multi-lingual.
Mobile Friendly

Mobile Friendly

Mobile responsive design, work seamlessly on all devices and screens.
Data Security

Data Security

We take data privacy seriously and are HIPAA and PII compliant.

Get Started with Well iQ Today!

We will handle all setup for your organization and automate the patient feedback process. Additionally, we will make sure your staff members are setup for success with our platform so they can easily be recognized for the work they do.
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Flexible Pricing For Every Practice

Get the flexibility of our software subscription based pricing - which you can choose to pay annually or monthly.

Our subscription fee is based on a per-provider price and the size of your practice. It covers all integration costs, surveys sent and includes unlimited access to the Administrative Dashboard and reporting for the duration of your contract, so there are never questions or surprises down the road.

Our Pricing
The Future of Patient Experience

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Need more information on how Well iQ can help your organization? Let’s get in touch.
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