What’s Included

Platform and Built-in Library

Platform and Built-in Library

  • Reputation Management Dashboard
  • Peer-to-Peer Functionality
  • Standard Endorsement Badge Library
Configuration and Customization

Configuration and Customization

  • Appointment Configuration
  • Location Configuration
  • Endorsement Badge Customization
Surveys and Distribution Channels

Surveys and Distribution Channels

  • Staff Level Surveys
  • Department Level Surveys
  • Survey Distribution via Email or SMS
Reporting and Analytics

Reporting and Analytics

  • Customer Journey Mapping
  • Standard Reporting Suite
  • Enhanced Reporting Suite
Native Integrations

Integrations and APIs

  • Athenahealth Integration
  • PointClickCare Integration
  • Medent Integration & More
Support Settings

Support and Maintenance

  • Free Setup by Well iQ for All Features
  • Email Support
  • Regular Software Updates
Need more information about all features included?
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Fixed Annual Cost

Our subscription fee is based on a per- Provider price and the size of your practice.

It covers all integration costs, surveys sent and includes unlimited access to the Administrative Dashboard and reporting for the duration of your contract, so there are never questions or surprises down the road. Well iQ pricing includes flexible ranges that support the growth of your practice including all of its patients and staff. Even better, regular updates and enhancements are included in the price, so you’re always working with the latest and greatest version of Well iQ. Contact us now for a detailed price quote for your practice.

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The Future of Patient Experience

Frequently Asked Questions

  • Yes, we offer annual and monthly payment plans.
  • Typically our contracts are annual, however multi-year contracts can be established as well.
  • We accept credit cards, checks, and ACH as payment types.
  • Contracts can be canceled at any time with 60 days notice. Annual plans will be refunded on a prorated basis.
  • Our pricing is dependent on your industry. Our prices are based on the number of Providers for most healthcare but we also have the ability to base prices on the number of beds or the number of surveys sent.
  • The licensing fee covers all staff for the duration of the contract-provided. For healthcare the ratio of Staff to Providers must remain reasonable.
  • There are no costs for set-up, which we handle for you. There are also no additional costs for integration with our existing partners.
  • Beyond our standard features, our Reputation Management and Peer-to-Peer functionalities come at a small additional cost.
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