Senior Care Feedback
Well iQ benefits your facility by driving staff engagement, empowering resident and family feedback, and improving positive public reviews. Automated, real time resident and family feedback on their entire journey, provides you with actionable data to increase employee retention, improve satisfaction, and drive loyalty.
Automate Public Reviews
By automating your resident and family feedback, you can also automate how easily you receive public five-star reviews for all your locations.
Boost Staff Performance
When you capture feedback for every touchpoint in a resident's journey, you are provided with tangible insights to quantify and recognize those efforts.
Reporting You Understand
Measuring the resident and family experience is the first step to improving it and our effective reporting allows you to quickly understand what they are saying.
Better Feedback Starts with Well iQ
We integrate directly with your EHR to fully automate the feedback process and provide you the full picture.
Family Focused.
Resident Obsessed.
Your focus as a facility should always be on your residents and their families, and growing and maintaining a business means providing those residents and families the best experience possible. If you are not asking all stakeholders how to improve, you will not be able to take those actionable steps to grow your resident population and retain your valuable employees. Well iQ automates the feedback process for each of your families’ care journeys to help grow your facility, and recognize your staff.
Easy for Residents.
Useful for your Facility.
By making the process of giving feedback frequent and easy you will create a line of communication with your residents and families like you have never had before. That feedback is then surfaced up to Facility administrators with our easy-to-use reporting suite. Recognize your top performers, identify actionable insights, and manage complaints in real time.
