Legal (Mediator) Feedback
Well iQ benefits your practice by empowering and automating client feedback on the entire mediation process- providing you actionable real-time data that informs organizational improvements while driving loyalty and customer satisfaction. Our platform generates tremendous increases in public ratings and reviews, which is a critical and cost-effective marketing tool that allows you utilize digital word-of-mouth marketing to compete in the mediation market. You are given the ability to respond and analyze all reviews from within Well iQ, and we even make it simple for your clients to digitally refer you to others.
Automate Public Reviews
By automating your client feedback, you can also automate how easily you receive public five-star reviews and referrals.
Boost Staff Performance
When you capture feedback on every touchpoint on a client journey, you are provided with tangible insights to recognize the efforts of your entire team.
Reporting You Understand
Measuring the client experience is the first step to improving it and our effective reporting allows you to quickly understand what your clients are saying.
Better Client Feedback Starts with Well iQ
Our holistic approach to feedback provides you the full picture.
Empower Feedback.
Fuel Growth.
Your focus as a practice should always be on the clients, and growing a business means providing those clients the best experience possible. If you are not asking all stakeholders how to improve, you will not be able to take those actionable next steps to grow and retain your client population while motivating your entire staff. Well iQ automates the feedback process for each of your clients, to help grow your business.
Easy for Clients.
Useful for Mediators.
By making the process of giving feedback frequent and easy, you will create a line of communication with your clients like you have never had before. That feedback is then surfaced up to you with our easy- to- use reporting suite- allowing you to identify where to take action and facilitate complaint management in real time.
