athenahealth Integration: We have recently completed a full integration with athenahealth.

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Patient Engagement Platform

Patients can only be engaged when they know they have a voice that is heard, applied, and can be shared. Well iQ facilitates the voice of patient at every touchpoint throughout the patient journey. We do this because each touchpoint represents a valuable opportunity for healthcare organizations to listen to and engage their patients.
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Powerful Dashboard

Feedback For All

Our surveys are easy to complete for all demographics with the option to send them via text message, email, or even manually, so that you reach your patient.
Powerful Dashboard

Bi-Directional Integrations

Whenever possible, we put the high level survey results back into the patient record, so that it is easier to anticipate patient mindsets and respond to them more proactively.
Powerful Dashboard

Incentive Programs

Easily handle your patient appreciation programs by using our built-in functionality to provide an optional incentive for continual feedback by your patients.
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Encourage Patients To Give Feedback

Facilitates the voice of patient at every touchpoint, because it represents a valuable opportunity to engage your patients.

Send Survey To Patients At The Right Time

All Well iQ surveys are integrated with your EMR/ EHR to automatically send - eliminating any manual requirements.

Surveys can be scheduled to be delivered upon check in or check out. The platform also allows for additional or alternative surveys to be texted or emailed manually by those with administrative access to the Well iQ dashboard.

Send Survey To Patients At The Right Time

Incentivising The Survey Process

Incentivizing survey completion is a nice way to demonstrate patient appreciation.

Well iQ allows practices to provide an incentive in the survey and communicate the incentive in the survey text link. The platform also allows you to manage a raffle-style incentive in the dashboard for a completely turnkey solution.

Incentivising The Survey Process

Anticipating Patient Needs and Expectations

Well iQ EMR/ EHR integrations are two-way. This allows for survey results to be put back into the patient record for analysis action.

Knowing a patient’s prior experience can help healthcare institutions prepare for future patient visits and move patient engagement from reactive, to proactive, to preemptive.

Anticipating Patient Needs and Expectations

More Features You Will Love

For healthcare organizations focused on patient experience innovation, Well iQ is the leader in patient, provider, and staff engagement that delivers actionable insights with real-time data collection.
Powerful Dashboard

Powerful Dashboard

Quickly identify your most engaged staff to recognize and reward them.
Real-time Responses

Real-time Responses

View written feedback and address any issues that may arise in real-time.
Reporting and Analytics

Reporting and Analytics

Choose from several detailed reports to analyze your data as it comes in.
Native Integrations

Native Integrations

Automate the process for receiving patient feedback with our native integration.
One-click SMS Surveys

One-click SMS Surveys

Send surveys that patients can easily access with a single click.
Language Option

Language Option

Choose your preferred language as we are completely multi-lingual.
Mobile Friendly

Mobile Friendly

Mobile responsive design, work seamlessly on all devices and screens.
Data Security

Data Security

We take data privacy seriously and are HIPAA and PII compliant.

Get Started with Well iQ Today!

We will handle all setup for your organization and automate the patient feedback process. Additionally, we will make sure your staff members are setup for success with our platform so they can easily be recognized for the work they do.
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Flexible Pricing For Every Practice

Get the flexibility of our software subscription based pricing - which you can choose to pay annually or monthly.

Our subscription fee is based on a per-provider price and the size of your practice. It covers all integration costs, surveys sent and includes unlimited access to the Administrative Dashboard and reporting for the duration of your contract, so there are never questions or surprises down the road.

Our Pricing
The Future of Patient Experience

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Need more information on how Well iQ can help your organization? Let’s get in touch.
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