A quick, easy, and informative mobile survey experience.
Well iQ surveys are sent automatically via text or email upon arrival at an appointment, or upon completion of an appointment. A visually engaging survey flow that is tailored to the staff the patient experiences promotes high survey completion rates while providing a straightforward way to give specific and meaningful feedback wherever the patient is.
Demonstrates the organization’s intention and the value it places on patient experience.
Feedback provided in real time benefits the patient by alleviating the cognitive load necessary to recall their experiences after the fact, and empowers the organization - via alerts and trackable data - to address concerns in real time.
Every Well iQ survey contains a link at the end to public review sites of the organization’s choice.
All links are specific to the practice location and may also include individual Provider links. Survey results are heavily reflected in public reviews, which becomes a defacto way for your organization to influence the public narrative.
Get the flexibility of our software subscription based pricing - which you can choose to pay annually or monthly.
Our subscription fee is based on a per-provider price and the size of your practice. It covers all integration costs, surveys sent and includes unlimited access to the Administrative Dashboard and reporting for the duration of your contract, so there are never questions or surprises down the road.