athenahealth Integration: We have recently completed a full integration with athenahealth.

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Patient Experience Software

Well iQ makes it easy for patients to provide feedback on every aspect of their patient experience. The first step to improving patient experience is to begin measuring it. The Well iQ dashboard makes it easy for healthcare organizations to measure, report, and make data-based decisions.
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Powerful Dashboard

Surveys People Complete

Our surveys are easy to complete for anyone from pediatrics to long term care, which is why we have such high completion rates. We know what it takes to get responses.
Powerful Dashboard

Reporting You Understand

Measuring the patient experience is the first step to improving it and our effective reporting allows you to quickly understand what your patients are saying about you.
Powerful Dashboard

Service Recovery Opportunities

Well iQ can allow you to know immediately when a patient complaint has occurred, so that you can take the next steps to resolve the issue right away.
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Build An Amazing Patient Experiences

The first step to improving patient experience is to begin measuring it. Well iQ allows healthcare organizations to measure, report, and make data-based decisions.

Mobile Survey Experience To Capture Feedback

A quick, easy, and informative mobile survey experience.

Well iQ surveys are sent automatically via text or email upon arrival at an appointment, or upon completion of an appointment. A visually engaging survey flow that is tailored to the staff the patient experiences promotes high survey completion rates while providing a straightforward way to give specific and meaningful feedback wherever the patient is.

Mobile Survey Experience To Capture Feedback

Real Time Feedback on The Entire Patient Journey

Demonstrates the organization’s intention and the value it places on patient experience.

Feedback provided in real time benefits the patient by alleviating the cognitive load necessary to recall their experiences after the fact, and empowers the organization - via alerts and trackable data - to address concerns in real time.

Real Time Feedback on The Entire Patient Journey

Empowering Patients to Share with Others

Every Well iQ survey contains a link at the end to public review sites of the organization’s choice.

All links are specific to the practice location and may also include individual Provider links. Survey results are heavily reflected in public reviews, which becomes a defacto way for your organization to influence the public narrative.

Empowering Patient to Share

More Features You Will Love

For healthcare organizations focused on patient experience innovation, Well iQ is the leader in patient, provider, and staff engagement that delivers actionable insights with real-time data collection.
Powerful Dashboard

Powerful Dashboard

Quickly identify your most engaged staff to recognize and reward them.
Real-time Responses

Real-time Responses

View written feedback and address any issues that may arise in real-time.
Reporting and Analytics

Reporting and Analytics

Choose from several detailed reports to analyze your data as it comes in.
Native Integrations

Native Integrations

Automate the process for receiving patient feedback with our native integration.
One-click SMS Surveys

One-click SMS Surveys

Send surveys that patients can easily access with a single click.
Language Option

Language Option

Choose your preferred language as we are completely multi-lingual.
Mobile Friendly

Mobile Friendly

Mobile responsive design, work seamlessly on all devices and screens.
Data Security

Data Security

We take data privacy seriously and are HIPAA and PII compliant.

Get Started with Well iQ Today!

We will handle all setup for your organization and automate the patient feedback process. Additionally, we will make sure your staff members are setup for success with our platform so they can easily be recognized for the work they do.
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Flexible Pricing For Every Practice

Get the flexibility of our software subscription based pricing - which you can choose to pay annually or monthly.

Our subscription fee is based on a per-provider price and the size of your practice. It covers all integration costs, surveys sent and includes unlimited access to the Administrative Dashboard and reporting for the duration of your contract, so there are never questions or surprises down the road.

Our Pricing
The Future of Patient Experience

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Need more information on how Well iQ can help your organization? Let’s get in touch.
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