Finance Feedback
Well iQ benefits your branch by driving staff engagement, empowering customer feedback, and improving positive public reviews. Automated, real time customer feedback on the entire customer journey provides you with actionable data to increase employee retention, improve customer satisfaction, and drive loyalty.
Automate Public Reviews
By automating your customer feedback, you can also automate how easily you receive public five- star reviews for all of your locations.
Boost Staff Performance
When you capture feedback for every touchpoint on a customer journey, you are provided with tangible insights to quantify and recognize those efforts.
Reporting You Understand
Measuring the customer experience is the first step to improving it and our effective reporting allows you to quickly understand what your customers are saying.
Better Customer Feedback Starts with Well iQ
Our holistic approach to feedback provides you the full picture.
Empower Feedback,
Fuel growth.
Your focus as a branch should always be on the customers and growing a business means providing those customers the best experience possible. If you are not asking all stakeholders how to improve, you will not be able to take those actionable next steps to grow your customer population and retain your valuable employees. Well iQ automates the feedback process for each of your customers, to help grow your business and recognize your staff.
Easy for Customers.
Useful for Managers.
By making the process of giving feedback frequent and easy, you will create a line of communication with your customers like you have never had before. That feedback is then surfaced up to management with our easy- to- use reporting suite. Recognize your top performers, quickly identify actionable insights, and manage complaints in real time.
