Increasing positive patient engagement can be anything from asking a patient how their visit was to the patient leaving reviews on social media posts or search engine pages. Creating patient engagement programs doesn’t have to be complicated and can drive accountability without adding unnecessary stress or pressure for healthcare staff.
- Offer patient engagement materials, such as brochures or videos
- Develop patient portals to allow patients to access their medical records and communicate with providers
- Utilize mobile health applications
- Incorporate patient feedback into decision-making
- Use text message reminders
- Create an interactive website with health-related content
- Utilize real-time, interactive patient surveys
- Offer online payment options
- Conduct patient recommendation surveys
- Provide patient-centered follow-up care
- Develop patient groups and forums
- Hold patient-focused events
- Implement patient-centric policies
- Provide patient education classes
- Offer incentives for patient engagement
There are many more ways to improve the patient engagement experience. If there are ways that were missed, share them with us on our LinkedIn post!